Commercial and office cleaning in Bendigo

The Bendigo Cleaning Company has cleaned offices, corporate sites, retail premises and government buildings across Bendigo and central Victoria since 2003. We work across local government, health, education, manufacturing, mining, legal, disability and community services, including high-security and access-controlled sites.

Every site is cleaned by our own employees. We don’t subcontract, and you won’t be dealing with a call centre in another city.

Why businesses change cleaners

Most of the people who call us aren’t shopping around. Something has gone wrong with the arrangement they already have.

Nobody owns it. The cleaning has quietly become someone’s unofficial job — often an office manager or the staff themselves — and there’s no accountability when it doesn’t get done.

The same spots get missed. Not a dramatic failure, just a slow drift. The same corners, the same skirting boards, week after week, and raising it never quite fixes it.

A different cleaner every time. Nobody learns the site, so nobody notices what’s changed, and every week starts from scratch.

You can’t get hold of anyone. Calls go to a remote call centre or a manager in Melbourne who has never seen your building.

Or they’ve tried employing someone directly and discovered what comes with it: recruitment, award rates, inductions, performance conversations, and the scramble to find cover when that person is sick or on leave.

We’re structured to solve all five. Our management team is in Bendigo, you get a named contact you can ring directly, and your site is cleaned by the same person wherever possible.

Cover is the difference

A cleaner employed directly by you is one person. When they’re sick, on leave, or they resign, the cleaning stops and the problem lands on your desk. A small operator has the same limitation — if they’re unavailable, there’s nobody behind them.

With more than 80 staff across the region, absence is our problem to solve, not yours. Relief is arranged, the replacement is briefed on your site, and in most cases you won’t notice anything has changed.

What’s included

Scope is built around your site rather than a fixed package. A typical office or commercial contract covers:

  • Daily, weekly or custom-frequency cleaning to suit the site
  • Dusting, vacuuming, mopping and surface sanitising
  • Kitchen and bathroom cleaning, with consumables restocked
  • Rubbish removal
  • All chemicals and equipment supplied, with nothing for you to buy or store
  • A supervisor contactable 24/7

Periodic work can be scheduled alongside the regular contract, including carpet steam cleaning, window cleaning, hard floor stripping and sealing, high dusting, and tile and grout cleaning.

We also handle graffiti removal and event cleaning where clients need it.

How it works

1. Site visit. We come out, look at the building and talk through what you need. Free, and no obligation.

2. Quote and scope. You get an accurate written quote based on what we saw, not a phone estimate. If the frequency, standard or budget needs adjusting, we work through it with you before anything is agreed.

3. Planning. Once you accept, we plan the deployment. Depending on the site and the scope this can take a few days or considerably longer, and we’ll be straight with you about the timeframe.

4. Training and induction. The cleaner assigned to your site is trained on that site specifically and inducted before they start.

5. Follow-up. We check the work against the agreed standard after the contract begins, and adjust where it needs adjusting.

For your peace of mind

  • Our own local employees, never subcontracted
  • $30 million public liability insurance and full WorkCover
  • National Police Checks and Working With Children Checks for every staff member
  • Staff paid correct award wages and entitlements
  • Flexible contracts, with costs able to be averaged across the year for one consistent monthly invoice
  • More than 80 staff across the region, so absence and turnover are covered

Common questions

Do you clean offices outside central Bendigo?

Yes. We work across Bendigo and its suburbs, and throughout central Victoria including Castlemaine, Kyneton, Heathcote, Echuca, Maryborough and surrounding towns.

Are your cleaners employed directly, or subcontracted?

All cleaning is carried out by our own employees. We don’t use contractors and we don’t subcontract to other providers.

What happens if our regular cleaner is sick or on leave?

We cover it. With more than 80 staff across the region we can provide relief without you needing to arrange anything.

How is commercial cleaning priced?

After a free site visit we provide a written, no-obligation quote based on your site and the scope you need. Contract costs can be averaged across the year if you’d prefer one consistent monthly invoice.

Who do we contact if there’s a problem?

You get a direct point of contact on our local management team in Bendigo. Not a call centre, and not someone in another city.

Get a free quote for your site

Call (03) 5444 0500 or request a quote online. We’ll come out, look at the building, and give you an accurate price.